Most Frequently Asked Questions: Difference between revisions

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==== I have someone on ignore but I can still see their posts. Why? ====
==== I have someone on ignore but I can still see their posts. Why? ====


You have Ignores disabled. Go to '''Tools - [http://investorshub.advfn.com/boards/filters.asp My Ignores]''' and enable the Ignore Filter.
:You have Ignores disabled. Go to '''Tools - [http://investorshub.advfn.com/boards/filters.asp My Ignores]''' and enable the Ignore Filter.


==== What does that green arrow symbol next to the posts mean? ====
==== What does that green arrow symbol next to the posts mean? ====

Revision as of 22:50, 23 March 2008

Questions About My Account Preferences and Subscriptions

Patience - we're still working on the most FAQ and answers.

How do I change my Alias (Pseudonym)?

Send a PM to IH Admin requesting the change.

What do I do if I didn't receive or lost my Validation email?

Send a PM to IH Admin with your current email address and a note that you did not receive the validation email.

Why does it say I'm not verified and can't make any more posts?

I just paid for a membership and ended up in this jail, what's wrong?

If this is a new registration you still have to validate your email address. Either click the verification link in the email that we sent to you or send a PM to IH Admin with your current email address.

How can I buy a gift sub and is it recurring?

Matt can answer this.

Why can't I pay for a one year recurring with Paypal?

Paypal's recurring billing system is still in beta. We do plan to offer recurring subscriptions via Paypal once that system is out of beta.

How do I stop the advertisement emails?

Go to the Email Preferences tab on My Account (Found in the Tools menu if you are logged in. If you are not logged in ot need to adjust the preferences for an alternate email address, go here and enter the email address that is receiving the emails and you will be able to adjust the settings.

Why can't I see who has me Membermarked?

That is considered private to the Member who has added you to their Favorites. We only report aggregate numbers. The same is true of Ignore counts; that is private to the person who is doing the ignoring.

Questions About Using the Site

I'm new here and have a lot of questions. Can anyone suggest where to go?

Why can't I see my own posts?

You put yourself on Ignore. Go to Tools - My Ignores and remove yourself from the Ignore List.

I have someone on ignore but I can still see their posts. Why?

You have Ignores disabled. Go to Tools - My Ignores and enable the Ignore Filter.

What does that green arrow symbol next to the posts mean?

Refresh1.jpg next to a post means that post was removed and then subsequently restored.

How do I search for a board?

How do I delete private messages out of my archived messages?

Need a Category Name

Why was my new board deleted?

Why was my post deleted?

How do I put an image in a post or signature?

Why was I banned from that board?

Why can't I request a review of one of my deleted messages?

How do I get a board name/symbol changed?

How do I search 2008 - the drop down menu only has through 2007?

How can I get quotes to display on my board?

How many posts do I need to make on a board before I can apply for the Mod?

Why hasn't this guy's ban been released on the board? It was supposed to expire yesterday.

General Questions About iHub

Who owns iHub?

iHub is owned by InvestorsHub.com, Inc., which is a wholly owned US subsidiary of ADVFN, PLC which is based in London, UK.

What is iHub's phone number?

iHub does not do support by telephone. Please refer to Communicating with iHub Admins for information on contacting site Admins or Our Contact Page for information on contacting others.