Difference between revisions of "FAQ:Private Messages"

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=== This guy sent me a PM and called me a jerk!  That's a personal attack and he should be suspended! ===
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== Abusive PMs ==
  
: The TOU doesn't apply to PMs as we believe they are just that - private. Admin gets involved in PMs if they are extremely vulgar, threats of physical violence or spam.  If you are getting unwelcome private messages, then you have the option of blocking them.  At the bottom of the PM, click on the link that says "Block User's Private Messages". 
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==== This guy sent me a PM and called me a jerk! That's a personal attack and he should be suspended! ====
  
=== I received a very, very vulgar PM, how do I alert you? ===
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Since Privates Messages by their very nature are '''private''', administrative intervention is kept to a minimum.  Admins get involved in PMs if they are extremely vulgar, contain threats of ''physical'' violence against the recipient, or are spam. If you are getting unwelcome private messages you have the option of blocking them.  At the bottom of the PM, click on the link that says "Block User's Private Messages".
  
: If you would like Admin to review the situation, please send a copy/paste of the PM.  Otherwise, Admin cannot see PMs even when a link is sent. 
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==== I received a very, very vulgar PM, how do I alert you? ====
  
=== Someone said that Admin regularly read PMs. I thought these were private and don't think that's right! ===
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If you would like Admin to review the situation, please send a copy/paste of the PM. Sending the URL to the offending PM will not suffice since '''it will not work for anyone other than the sender and recipient of the PM'''.  To be clear, Admin cannot view private messages even when a link is provided.
  
: Admin does not have access to the contents of PMs.  From a common sense standpoint, consider that there are tens of thousands of Users on this site.  There are over 25,000 public and private messages each dayAdmins are very busy reviewing the 100's of public posts brought to their attention via the TOS Report in addition to the 100's of PMs sent to them each dayThey do not have the time, energy or interest in trolling.
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==== The CEO is a member of this site and he attacked me via PMI think all shareholders should see what kind of man he is but I posted it on the board and it was deleted for a violation of privacyI don't understand. ====
  
=== I got a private message from a freebie - I thought this was a feature only for people who paid for a sub? ===
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Private messages are for the intended recipient only and copies of the PM or references to the content should not be posted publicly without the sender's prior explicit approval. Users failing to abide by that privacy rule are subject to administrative sanctions up to and including account termination.
  
: Non-subscribers can send PMs during Happy Hour on Fridays from 4:00pm - 5:00pm Eastern.
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== Access to PMs ==
  
=== This guy alerted me to a stock pick earlier and now it's not in my inbox?  What happened? ===
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==== Someone said that Admin regularly read PMs.  I thought these were private and don't think that's right! ====
  
: When reports of PM spam are sent to Admin, the database is queried for evidence of this.  When it's clear that the User was indeed spamming via PM, then a program is run to remove all spam instances.
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Admins do not have access to the contents of PMs nor can they read them even if a link is sent. From a practical point of view, consider that there are tens of thousands of Users on this site posting over a million new posts each monthAdmins are very busy reviewing the hundreds of public posts brought to their attention via the TOS Report, in addition to the dozens of PMs and Support Requests sent to them each day.  Admin does not have the time, energy or interest in trolling though PMs even if the access were available to them.
  
=== The CEO is a member of this site and he attacked me via PM.  I think all shareholders should see what kind of man he is but I posted it on the board and it was deleted for a violation of privacy. I don't understand. ===
+
==== This guy alerted me to a stock pick earlier and now it's not in my inbox? What happened? ====
  
: Private messages are for the intended recipient only and copies of the PM or references to the content should not be posted publicly.
+
When reports of PM spam are sent to Admin, the database is queried for evidence of this.  When it's clear that the User was indeed spamming via PM, then a [[PM_Spam|program is run]] to remove all spam instances.  The message can be viewed in your mailbox under the Inbox Archive tab.
  
=== My PMs are gone.  Where did they go? ===
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==== My PMs are gone.  Where did they go? ====
  
 
The PMs that you send or receive will never go away. They are all stored in your Archives. Every PM that you have received or sent is accessible from your Archives.   
 
The PMs that you send or receive will never go away. They are all stored in your Archives. Every PM that you have received or sent is accessible from your Archives.   
  
Go to your mailbox.  Click the "Inbox" or "Outbox" link where it says "Archives" at the top right side.
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Go to your mailbox.  Click the "Inbox" or "Outbox" link where it says "Archives" at the top on the left.
  
You might also want to go to "Settings" and click the My Settings tab.  Scroll down to where it says ""Messages per categoryin mailbox" and set it for 500.  Click "Update" at the bottom of that page.
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You might also want to go to "Settings" and click the "My Settings" tab.  Scroll down to where it says ""Messages per Category in Mailbox" and set it for 500.  Click "Update" at the bottom of that page.
  
 
Now, when you are in your Archived PMs you will see the last 500 PMs.  If you want to look further back go to the bottom of the list and click on "Previous 500".
 
Now, when you are in your Archived PMs you will see the last 500 PMs.  If you want to look further back go to the bottom of the list and click on "Previous 500".
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== Other ==
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==== I got a private message from a freebie - I thought this was a feature only for people who paid for a sub? ====
 +
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Non-subscribers can send PMs during Happy Hour on Fridays from 4:00pm - 5:00pm Eastern.
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== Related Pages ==
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* [[PM Spam]]

Latest revision as of 12:28, 6 October 2020

Abusive PMs

This guy sent me a PM and called me a jerk! That's a personal attack and he should be suspended!

Since Privates Messages by their very nature are private, administrative intervention is kept to a minimum. Admins get involved in PMs if they are extremely vulgar, contain threats of physical violence against the recipient, or are spam. If you are getting unwelcome private messages you have the option of blocking them. At the bottom of the PM, click on the link that says "Block User's Private Messages".

I received a very, very vulgar PM, how do I alert you?

If you would like Admin to review the situation, please send a copy/paste of the PM. Sending the URL to the offending PM will not suffice since it will not work for anyone other than the sender and recipient of the PM. To be clear, Admin cannot view private messages even when a link is provided.

The CEO is a member of this site and he attacked me via PM. I think all shareholders should see what kind of man he is but I posted it on the board and it was deleted for a violation of privacy. I don't understand.

Private messages are for the intended recipient only and copies of the PM or references to the content should not be posted publicly without the sender's prior explicit approval. Users failing to abide by that privacy rule are subject to administrative sanctions up to and including account termination.

Access to PMs

Someone said that Admin regularly read PMs. I thought these were private and don't think that's right!

Admins do not have access to the contents of PMs nor can they read them even if a link is sent. From a practical point of view, consider that there are tens of thousands of Users on this site posting over a million new posts each month. Admins are very busy reviewing the hundreds of public posts brought to their attention via the TOS Report, in addition to the dozens of PMs and Support Requests sent to them each day. Admin does not have the time, energy or interest in trolling though PMs even if the access were available to them.

This guy alerted me to a stock pick earlier and now it's not in my inbox? What happened?

When reports of PM spam are sent to Admin, the database is queried for evidence of this. When it's clear that the User was indeed spamming via PM, then a program is run to remove all spam instances. The message can be viewed in your mailbox under the Inbox Archive tab.

My PMs are gone. Where did they go?

The PMs that you send or receive will never go away. They are all stored in your Archives. Every PM that you have received or sent is accessible from your Archives.

Go to your mailbox. Click the "Inbox" or "Outbox" link where it says "Archives" at the top on the left.

You might also want to go to "Settings" and click the "My Settings" tab. Scroll down to where it says ""Messages per Category in Mailbox" and set it for 500. Click "Update" at the bottom of that page.

Now, when you are in your Archived PMs you will see the last 500 PMs. If you want to look further back go to the bottom of the list and click on "Previous 500".

Other

I got a private message from a freebie - I thought this was a feature only for people who paid for a sub?

Non-subscribers can send PMs during Happy Hour on Fridays from 4:00pm - 5:00pm Eastern.

Related Pages