FAQ:Mobile App android: Difference between revisions
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== Most Common Questions == | == Most Common Questions == | ||
help I'm stuck and can't get up. | |||
== Awesome Headline == | |||
such awesome | |||
== How do I add a stock to the Streamer? == | |||
Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the plus sign to the right of the ticker and name. This will add it to your current Streamer list. | |||
== How do I log out? == | |||
Click About button (bottom), then Logout button to the right of your alias. | |||
'''How do I just view a quote? I don't want to add it to my Streamer, though.''' | '''How do I just view a quote? I don't want to add it to my Streamer, though.''' | ||
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'''Streamer''' | |||
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'''How do I add a stock to the Streamer?''' | '''How do I add a stock to the Streamer?''' | ||
Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the | Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the plus sign to the right of the ticker and name. This will add it to your current Streamer list. | ||
'''How do I remove a stock from the Streamer?''' | '''How do I remove a stock from the Streamer?''' | ||
Slide/swipe your finger from left to right on the row/ticker you wish to remove. A red delete button will show up. Click that. | |||
'''How do I sort the Streamer?''' | '''How do I sort the Streamer?''' | ||
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[image?] In the top left where there is a button that says Monitor, click that. It will show you a picker. Scroll the left picker down (as needed) to highlight the top level exchange you want to see. Then select the list on the right within that exchange. Tap somewhere else on the screen the close the picker. | [image?] In the top left where there is a button that says Monitor, click that. It will show you a picker. Scroll the left picker down (as needed) to highlight the top level exchange you want to see. Then select the list on the right within that exchange. Tap somewhere else on the screen the close the picker. | ||
'''What | '''What IS that icon you guys have for News?''' | ||
It's a flaming newspaper! Think HOT news! Click it to view the latest news for that particular ticker. | It's a flaming newspaper! Think HOT news! Click it to view the latest news for that particular ticker. | ||
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'''Why does it say my quotes are delayed? I have a realtime subsription!''' | '''Why does it say my quotes are delayed? I have a realtime subsription!''' | ||
If you don't have a realtime subscription, you can get one by calling 888-992-3836. If you do have a realtime subscription but are still not seeing realtime quotes, make sure you have Enhanced Access (Mobile) added to your account. It will turn on your realtime subscription for | If you don't have a realtime subscription, you can get one by calling 888-992-3836. If you do have a realtime subscription but are still not seeing realtime quotes, make sure you have Enhanced Access (Mobile) added to your account. It will turn on your realtime subscription for iPad and iPhone. Otherwise, contact us at 888-992-3836. | ||
'''How do I disable streaming? Or turn it back on?''' | '''How do I disable streaming? Or turn it back on?''' | ||
Click | Click the green button "Streamer" area at the very top. A slider will show up. Turn it on or off there. | ||
Revision as of 17:23, 25 April 2014
Most Common Questions
help I'm stuck and can't get up.
Awesome Headline
such awesome
How do I add a stock to the Streamer?
Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the plus sign to the right of the ticker and name. This will add it to your current Streamer list.
How do I log out?
Click About button (bottom), then Logout button to the right of your alias.
How do I just view a quote? I don't want to add it to my Streamer, though.
Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the name or ticker. Don't click the add/plus sign. This will open it in the quote view, but won't add it to your Streamer.
Streamer
How do I add a stock to the Streamer?
Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the plus sign to the right of the ticker and name. This will add it to your current Streamer list.
How do I remove a stock from the Streamer?
Slide/swipe your finger from left to right on the row/ticker you wish to remove. A red delete button will show up. Click that.
How do I sort the Streamer?
Tap the column headers to sort. Tap again to reverse the sorting order. You can sort the streamer by several different values. For example, click Chg %. The streamer list should sort the stock list by highest percentage gain to lowest. How do I select a different Streamer Watchlist?
[image?] In the top left where there is a button that says Monitor, click that. It will show you a picker. You can then select any of your custom watchlists from the right, as long as Watchlist is still highlighted on the left. How do I view the Top Lists?
[image?] In the top left where there is a button that says Monitor, click that. It will show you a picker. Scroll the left picker down (as needed) to highlight the top level exchange you want to see. Then select the list on the right within that exchange. Tap somewhere else on the screen the close the picker.
What IS that icon you guys have for News?
It's a flaming newspaper! Think HOT news! Click it to view the latest news for that particular ticker.
Why does it say my quotes are delayed? I have a realtime subsription!
If you don't have a realtime subscription, you can get one by calling 888-992-3836. If you do have a realtime subscription but are still not seeing realtime quotes, make sure you have Enhanced Access (Mobile) added to your account. It will turn on your realtime subscription for iPad and iPhone. Otherwise, contact us at 888-992-3836.
How do I disable streaming? Or turn it back on?
Click the green button "Streamer" area at the very top. A slider will show up. Turn it on or off there.
Mailbox
How do I reply to a private message?
Open the message you want to reply to by selecting it on the left. Then click on the arrow button at the top right of the screen. Then choose private message.
How do I delete a private message?
Click on the message. Then click on the trash can icon.
