FAQ:Mobile App android: Difference between revisions

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Click on Settings at the bottom of the app and then click on Enable Streaming to turn it off. If you want it back on, then click it again to turn it back on.
Click on Settings at the bottom of the app and then click on Enable Streaming to turn it off. If you want it back on, then click it again to turn it back on.
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Revision as of 17:11, 25 April 2014

Most Common Questions

How do I add a stock to the Streamer?

Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the add to (star icon) button to the right of the ticker and name. This will add it to your current Streamer list.

How do I log out?

At the bottom of the app, you'll see all your feature buttons: streamer, mailbox, favorites etc. Scroll to the right and you'll see a feature called settings. Click it. Then click on the about button. You'll see the logout button appear.

How do I just view a quote? I don't want to add it to my Streamer, though.

Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the name or ticker. Don't click the add/plus sign. This will open it in the quote view, but won't add it to your Streamer.


Streamer

How do I add a stock to the Streamer?

Click the Quote input box in the top left (with the magnifying glass). Start typing the name or ticker you want to add. Once it has located it, click the add to (star icon) button to the right of the ticker and name. This will add it to your current Streamer list.

How do I remove a stock from the Streamer?

Hold your finger on the stock you want removed on your streamer. A remove button will appear.

How do I sort the Streamer?

Tap the column headers to sort. Tap again to reverse the sorting order. You can sort the streamer by several different values. For example, click Chg %. The streamer list should sort the stock list by highest percentage gain to lowest. How do I select a different Streamer Watchlist?

[image?] In the top left where there is a button that says Monitor, click that. It will show you a picker. You can then select any of your custom watchlists from the right, as long as Watchlist is still highlighted on the left. How do I view the Top Lists?

[image?] In the top left where there is a button that says Monitor, click that. It will show you a picker. Scroll the left picker down (as needed) to highlight the top level exchange you want to see. Then select the list on the right within that exchange. Tap somewhere else on the screen the close the picker.

What is that icon you guys have for News?

It's a flaming newspaper! Think HOT news! Click it to view the latest news for that particular ticker.

Why does it say my quotes are delayed? I have a realtime subsription!

If you don't have a realtime subscription, you can get one by calling 888-992-3836. If you do have a realtime subscription but are still not seeing realtime quotes, make sure you have Enhanced Access (Mobile) added to your account. It will turn on your realtime subscription for your Android app. Otherwise, contact us at 888-992-3836.

How do I disable streaming? Or turn it back on?

Click on Settings at the bottom of the app and then click on Enable Streaming to turn it off. If you want it back on, then click it again to turn it back on.

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