Difference between revisions of "FAQ:ADVFN Products"

From iHub Help
Jump to: navigation, search
m
(How do I modify or cancel my Streamer/Level2?)
Line 27: Line 27:
  
 
You can cancel online: http://ih.advfn.com/p.php?pid=cancel
 
You can cancel online: http://ih.advfn.com/p.php?pid=cancel
 +
 
You can e-mail help@advfn.com.
 
You can e-mail help@advfn.com.
 +
 
You can call 1-888-99-ADVFN
 
You can call 1-888-99-ADVFN
 +
 
Or you can send a private message to ADVFN Support [Erwin] through iHub.
 
Or you can send a private message to ADVFN Support [Erwin] through iHub.
 +
 
http://investorshub.advfn.com/boards/post_prvt.asp?user=165875
 
http://investorshub.advfn.com/boards/post_prvt.asp?user=165875

Revision as of 14:48, 17 September 2009

iHub offers ADVFN's streaming data tools such as real-time Level 1 Streamer, Streaming Charts, Level 2, Trades -- all integrated within the iHub interface.


Great, how much is it and where do I sign up?

Go here: http://ih.advfn.com/p.php?pid=smatrix or call us at 1-888-99-ADVFN (1-888-992-3836)

I just signed up for Level 2 and it's not working! What's wrong?

Try the diagnostics on the Q&A board (below), then feel free to post a question, Private Message Matt, or email us.

http://investorshub.advfn.com/boards/board.aspx?board_id=8689

I meant to sign up for Level 2 but made a mistake, how can I upgrade?

Go here: http://ih.advfn.com/p.php?pid=smatrix and click on the Small Cap Pro option - it'll credit you for paid-in monies.

I subscribe to iHub, why can't I get Level 2 or real time streamer?

The ADVFN/streamer/Level2 subscription is a different subscription from the iHub premium message board subscription; you'll need to sign up for it as well.

How do I modify or cancel my Streamer/Level2?

There are four options to modify, change or cancel your account:

You can cancel online: http://ih.advfn.com/p.php?pid=cancel

You can e-mail help@advfn.com.

You can call 1-888-99-ADVFN

Or you can send a private message to ADVFN Support [Erwin] through iHub.

http://investorshub.advfn.com/boards/post_prvt.asp?user=165875