FAQ:ADVFN Products: Difference between revisions

From iHub Help
Jump to navigationJump to search
mNo edit summary
mNo edit summary
 
Line 6: Line 6:
==== Great, how much is it and where do I sign up? ====
==== Great, how much is it and where do I sign up? ====


[http://ih.advfn.com/p.php?pid=smatrix See the Product Matrix] or call us at 1-888-99-ADVFN (1-888-992-3836)
[http://ih.advfn.com/p.php?pid=smatrix See the Product Matrix] or call us at 1-888-992-3836


==== I just signed up for Level 2 and it's not working!  What's wrong? ====
==== I just signed up for Level 2 and it's not working!  What's wrong? ====
Line 22: Line 22:
==== How do I modify or cancel my Streamer/Level2? ====
==== How do I modify or cancel my Streamer/Level2? ====


There are four options to modify, change or cancel your account: 
Please call us at 1-888-992-3836.
 
You can [http://ih.advfn.com/p.php?pid=cancel cancel online]
 
You can e-mail help@advfn.com.
 
You can call 1-888-99-ADVFN
 
Or you can [http://investorshub.advfn.com/boards/post_prvt.asp?user=165875 send a private message to ADVFN Support (Erwin)] through iHub.

Latest revision as of 15:12, 11 January 2011

iHub offers ADVFN's streaming data tools such as real-time Level 1 Streamer, Streaming Charts, Level 2, Trades -- all integrated within the iHub interface.


Great, how much is it and where do I sign up?

See the Product Matrix or call us at 1-888-992-3836

I just signed up for Level 2 and it's not working! What's wrong?

Try the diagnostics on the Q&A board, then feel free to post a question or email us.

I meant to sign up for Level 2 but made a mistake, how can I upgrade?

See the Product Matrix and click on the Small Cap Pro option - it'll credit you for paid-in monies.

I subscribe to iHub, why can't I get Level 2 or real time streamer?

The ADVFN/streamer/Level2 subscription is a different subscription from the iHub premium message board subscription; you'll need to sign up for it as well.

How do I modify or cancel my Streamer/Level2?

Please call us at 1-888-992-3836.