Difference between revisions of "FAQ:ADVFN Products"

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==== Great, how much is it and where do I sign up? ====
 
==== Great, how much is it and where do I sign up? ====
  
Go here:  http://ih.advfn.com/p.php?pid=smatrix
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[http://ih.advfn.com/p.php?pid=smatrix See the Product Matrix] or call us at 1-888-992-3836
  
 
==== I just signed up for Level 2 and it's not working!  What's wrong? ====
 
==== I just signed up for Level 2 and it's not working!  What's wrong? ====
  
Try the diagnostics on the Q&A board (below), then feel free to post a question, Private Message Matt, or email us.
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Try the diagnostics on the [http://investorshub.advfn.com/boards/board.aspx?board_id=8689 Q&A board], then feel free to post a question or email us.
 
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http://investorshub.advfn.com/boards/board.aspx?board_id=8689
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==== I meant to sign up for Level 2 but made a mistake, how can I upgrade? ====
 
==== I meant to sign up for Level 2 but made a mistake, how can I upgrade? ====
  
Go here:  http://ih.advfn.com/p.php?pid=smatrix and click on the Small Cap Pro option - it'll credit you for paid-in monies.
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[http://ih.advfn.com/p.php?pid=smatrix See the Product Matrix] and click on the Small Cap Pro option - it'll credit you for paid-in monies.
  
 
==== I subscribe to iHub, why can't I get Level 2 or real time streamer? ====
 
==== I subscribe to iHub, why can't I get Level 2 or real time streamer? ====
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==== How do I modify or cancel my Streamer/Level2? ====
 
==== How do I modify or cancel my Streamer/Level2? ====
  
There are four options to modify, change or cancel your account: 
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Please call us at 1-888-992-3836.
 
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You can cancel online: http://ih.advfn.com/p.php?pid=cancel
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You can e-mail support@advfn.com.
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You can call 888-99-ADVFN
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Or you can send a private message to IH Admin [Matt] through iHub.
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http://investorshub.advfn.com/boards/post_prvt.asp?user=2744
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Latest revision as of 15:12, 11 January 2011

iHub offers ADVFN's streaming data tools such as real-time Level 1 Streamer, Streaming Charts, Level 2, Trades -- all integrated within the iHub interface.


Great, how much is it and where do I sign up?

See the Product Matrix or call us at 1-888-992-3836

I just signed up for Level 2 and it's not working! What's wrong?

Try the diagnostics on the Q&A board, then feel free to post a question or email us.

I meant to sign up for Level 2 but made a mistake, how can I upgrade?

See the Product Matrix and click on the Small Cap Pro option - it'll credit you for paid-in monies.

I subscribe to iHub, why can't I get Level 2 or real time streamer?

The ADVFN/streamer/Level2 subscription is a different subscription from the iHub premium message board subscription; you'll need to sign up for it as well.

How do I modify or cancel my Streamer/Level2?

Please call us at 1-888-992-3836.