Communicating With Admins: Difference between revisions

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Members here have many options to communicate directly with the [[Site_Admins|iHub Website Admins]]. Outlined below are the most efficient ways to get your questions or concerns addressed in the most timely manner,
Stock Boards vs. Premium Boards


* '''Report TOS Violation''' link found on every public post is the best way of communicating with '''[[Site Admins]]'''.  The violation reports go into a queue that Admin reviews frequently throughout the day.


: On each post you will see “More.”  When clicking you’ll be given a drop down screen of various options.  Choose “Report” and the form is pretty self-explanatory.


:* You can use the “Report” option to request your own post  be removed if you accidentally submitted it twice or if you’re requesting an Author Removal.
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:* Let us know if you see anything that looks extremely vulgar or pornographic.
 
:* You and another Moderator disagree whether a post should be removed or restored?  Click “Report” and let Admin decide.
 
:* Someone appears to be doxing you or someone else?  Report the post and specify Violation of Privacy. If you are a moderator, after submitting the report go ahead and remove the post. 
 
: Note there is a comment section, so in most cases there is no need to send a PM to Admin after reporting and commenting.
 
* '''[https://investorshub.advfn.com/The-Question-and-Answer-Board-504 Q&A Board].''' It's highly recommended that Users review '''[https://investorshub.advfn.com/The-Question-and-Answer-Board-504 The Question and Answer Board]''' and follow the discussion there. In addition to Site Admins, there are many knowledgeable & helpful Users who offer timely answers to questions that you may have about the site. In many ways, it is the "hub" of iHub.
 
* '''Deletion Review.''' If you believe someone removed your post in error, go to Mailbox and click on the “Removed” tab.  This will allow you to send a request to Admin to review the deletion and to provide  any optional comments.
 
* '''Requests to Moderate.''' Think you’d be a great Moderator on a board?  Click on “Add Me as a Moderator” in the About section of the board. These go into a queue that Admin reviews in the ordinary course of business.
 
* '''Private Message Admin.''' Lastly, if you still have questions outside of the above, please send a Private Message (available to all logged-in users) to '''[https://investorshub.advfn.com/boards/profile.aspx?user=111041 IH Admin]]'''.  This will allow the first available Admin to assist you and will elicit the quickest response.When sending any Admin a message, it’s imperative that you include a link to what it is you’re asking about.
** Please do not submit the same request to multiple Admins.
** There should already be a link to the '''[https://investorshub.advfn.com/boards/profile.aspx?user=111041 IH Admin]]''' in your Favorite People. If not, you can add it to your Favorites for quick access.
 
When sending any Admin a message, it’s imperative that you include a link to what it is you’re asking about.  How to include links in posts and PMs:
 
Go to the top of your screen where you see "address". Highlight the entire address beginning with "https". Right click and move the arrow down to "copy". Then place your cursor where you want this information to be copied, right click and select "paste" and Voila!  <NOT SURE WE NEED THIS ANYMORE> Maybe move this to Composing Posts?
 
Private Messages sent to IH Admin appear in all Admin inboxes. This allows the first available Admin to assist you and will elicit the quickest response. Please include related links to expedite this process further.
 
We encourage and welcome constructive input from our user community and routinely implement changes suggested by Members. However; we do not welcome disruptive or non-constructive communications, or attacks on iHub itself or our staff. Persons who find themselves unable to refrain from attacking iHub and/or its staff, including but not limited to 1) threats of reporting us to [insert list of the usual "name dropped" agencies here], 2) threats of litigation, 3) promises of ensuring our demise, 4) accusations of criminality, conspiracy, or any other alleged violation of law, or 5) vulgar or abusive PMs, should avail themselves of their prerogative to cease using the site immediately as we have no interest in hearing it. Those unwilling or unable to respect those guidelines will be asked to refrain and, failing that, will be shown to the exit.
 
Premium vs. Stock Boards? (instead of Free Zone)
 
There are three different types of boards on Investors Hub:  stock specific (has or had a trading ticker), general investment discussion and topics that aren’t necessarily related to stocks or investing.
 
 
* Stock Specific: There is one board for each company, fund or crypto.  Duplicate boards will be removed.  There are volunteer Moderators (users like yourself) who volunteer their time to try to keep the community discussion about the board topic while allowing some friendly commentary along the way. Anyone can view and registered users can participate in the discussion on these boards.
 
 
*General Investment Discussion:  These are boards without a ticker and discuss many different companies or stocks.  The Moderators created these boards for discussion of specific sectors, price ranges, technical analysis, fundamental theories, etc. These boards are usually in the Free Zone and  available to all Users.  However some Moderators choose to make their board “Premium”.  (In rare cases, Admin may change the board to Premium if the Mods are not keeping the discussion primarily related to stocks.) On Premium boards anyone can read the board, but only IHub Premium subscribers can post on the board.
 
 
*Other Premium Boards: 
 
Lounge Boards: These can be about music, cars, recipes, biking, TV shows - whatever you’re interested in talking about. 
 
Political Boards: If politics are your thing, there is likely a board for you here. 
 
Both of these types of boards are Premium boards, can be read by all Users and InvestorsHub subscribers can participate in the discussion.


Version of this on Moderator pages: Boards in the Premium Zone simply mean that Moderators have more flexibility in managing the content by removing messages and banning specific users from the board although rare, Admin reserves the right to overturn any Moderator action on any board for any reason. Posting on these boards is also restricted to Members with Premium account features.
Version of this on Moderator pages: Boards in the Premium Zone simply mean that Moderators have more flexibility in managing the content by removing messages and banning specific users from the board although rare, Admin reserves the right to overturn any Moderator action on any board for any reason. Posting on these boards is also restricted to Members with Premium account features.
Premium status does not give a board license to blatantly violate the rules of the site. Any concerns with Mods or deletions on other boards still needs to be addressed with Site Admins. More latitude is offered to Moderators on Premium boards. For example, if two posters are having a heated debate that includes what might be considered a personal attack on Free Zone boards, the Mod has some flexibility to allow this. However; one sided deletions in this example are inappropriate. Additionally, using these boards as a place to launch personal attacks on other Users of the site is not allowed and should be deleted. Premium boards are also not a haven to "archive posts in case they are deleted" and/or in the event they are removed. If a User feels a post has been inappropriately removed then their recourse is to request a review either through the automated system or by sending a PM to IH Admin.
Premium status does not give a board license to blatantly violate the rules of the site. Any concerns with Mods or deletions on other boards still needs to be addressed with Site Admins. More latitude is offered to Moderators on Premium boards. For example, if two posters are having a heated debate that includes what might be considered a personal attack on Free Zone boards, the Mod has some flexibility to allow this. However; one sided deletions in this example are inappropriate. Additionally, using these boards as a place to launch personal attacks on other Users of the site is not allowed and should be deleted. Premium boards are also not a haven to "archive posts in case they are deleted" and/or in the event they are removed. If a User feels a post has been inappropriately removed then their recourse is to request a review either through the automated system or by sending a PM to IH Admin.
If many of the messages on a Premium board fall into the above categories, the Moderators need to take immediate steps to rectify the situation and return the board to it's original intended purpose. Failure to do so will at a minimum result in moderators being removed and/or replaced as well as possible administrative sanctions.
If many of the messages on a Premium board fall into the above categories, the Moderators need to take immediate steps to rectify the situation and return the board to it's original intended purpose. Failure to do so will at a minimum result in moderators being removed and/or replaced as well as possible administrative sanctions.

Latest revision as of 12:48, 12 July 2023

Stock Boards vs. Premium Boards


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Version of this on Moderator pages: Boards in the Premium Zone simply mean that Moderators have more flexibility in managing the content by removing messages and banning specific users from the board although rare, Admin reserves the right to overturn any Moderator action on any board for any reason. Posting on these boards is also restricted to Members with Premium account features. Premium status does not give a board license to blatantly violate the rules of the site. Any concerns with Mods or deletions on other boards still needs to be addressed with Site Admins. More latitude is offered to Moderators on Premium boards. For example, if two posters are having a heated debate that includes what might be considered a personal attack on Free Zone boards, the Mod has some flexibility to allow this. However; one sided deletions in this example are inappropriate. Additionally, using these boards as a place to launch personal attacks on other Users of the site is not allowed and should be deleted. Premium boards are also not a haven to "archive posts in case they are deleted" and/or in the event they are removed. If a User feels a post has been inappropriately removed then their recourse is to request a review either through the automated system or by sending a PM to IH Admin. If many of the messages on a Premium board fall into the above categories, the Moderators need to take immediate steps to rectify the situation and return the board to it's original intended purpose. Failure to do so will at a minimum result in moderators being removed and/or replaced as well as possible administrative sanctions.

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