FAQ:ADVFN Products: Difference between revisions
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==== Great, how much is it and where do I sign up? ==== | ==== Great, how much is it and where do I sign up? ==== | ||
[http://ih.advfn.com/p.php?pid=smatrix See the Product Matrix] or call us at 1-888-99-ADVFN (1-888-992-3836) | |||
==== I just signed up for Level 2 and it's not working! What's wrong? ==== | ==== I just signed up for Level 2 and it's not working! What's wrong? ==== | ||
Try the diagnostics on the | Try the diagnostics on the [http://investorshub.advfn.com/boards/board.aspx?board_id=8689 Q&A board], then feel free to post a question or email us. | ||
http://investorshub.advfn.com/boards/board.aspx?board_id=8689 | |||
==== I meant to sign up for Level 2 but made a mistake, how can I upgrade? ==== | ==== I meant to sign up for Level 2 but made a mistake, how can I upgrade? ==== | ||
[http://ih.advfn.com/p.php?pid=smatrix See the Product Matrix] and click on the Small Cap Pro option - it'll credit you for paid-in monies. | |||
==== I subscribe to iHub, why can't I get Level 2 or real time streamer? ==== | ==== I subscribe to iHub, why can't I get Level 2 or real time streamer? ==== | ||
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There are four options to modify, change or cancel your account: | There are four options to modify, change or cancel your account: | ||
You can | You can [http://ih.advfn.com/p.php?pid=cancel cancel online] | ||
You can e-mail help@advfn.com. | You can e-mail help@advfn.com. | ||
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You can call 1-888-99-ADVFN | You can call 1-888-99-ADVFN | ||
Or you can | Or you can [http://investorshub.advfn.com/boards/post_prvt.asp?user=165875 send a private message to ADVFN Support (Erwin)] through iHub. | ||
http://investorshub.advfn.com/boards/post_prvt.asp?user=165875 | |||
Revision as of 19:40, 9 August 2010
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iHub offers ADVFN's streaming data tools such as real-time Level 1 Streamer, Streaming Charts, Level 2, Trades -- all integrated within the iHub interface. |
Great, how much is it and where do I sign up?
See the Product Matrix or call us at 1-888-99-ADVFN (1-888-992-3836)
I just signed up for Level 2 and it's not working! What's wrong?
Try the diagnostics on the Q&A board, then feel free to post a question or email us.
I meant to sign up for Level 2 but made a mistake, how can I upgrade?
See the Product Matrix and click on the Small Cap Pro option - it'll credit you for paid-in monies.
I subscribe to iHub, why can't I get Level 2 or real time streamer?
The ADVFN/streamer/Level2 subscription is a different subscription from the iHub premium message board subscription; you'll need to sign up for it as well.
How do I modify or cancel my Streamer/Level2?
There are four options to modify, change or cancel your account:
You can cancel online
You can e-mail help@advfn.com.
You can call 1-888-99-ADVFN
Or you can send a private message to ADVFN Support (Erwin) through iHub.
